How to Minimize Politics in Your Company — A VC's Point of View

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November 3rd, 2010 by Ben Horowitz

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by Ben Horowitz, via Wall Street Cheat Sheet

In all my years in busi­ness, I have yet to hear some­one say: “I love cor­po­rate pol­i­tics.” On the other hand, I meet plenty of peo­ple who com­plain bit­terly about cor­po­rate politics—sometimes even in the com­pa­nies they run. So, if nobody loves pol­i­tics, why all the politics?

Polit­i­cal behav­ior almost always starts with the CEO. Now you may be think­ing: “I hate pol­i­tics, I’m not polit­i­cal, but my orga­ni­za­tion is very polit­i­cal. I clearly didn’t cause this.” Sadly, you needn’t be polit­i­cal to cre­ate extreme polit­i­cal behav­ior in your orga­ni­za­tion. In fact, it’s often the least polit­i­cal CEOs who run the most fero­ciously polit­i­cal orga­ni­za­tions. Apo­lit­i­cal CEOs fre­quently acci­den­tally encour­age intense polit­i­cal behavior.

What do I mean by pol­i­tics? I mean peo­ple advanc­ing their careers or agen­das by means other than merit and con­tri­bu­tion. There may be other types of pol­i­tics, but pol­i­tics of this form seem to be the ones that really bother people.

How it happens

A CEO cre­ates pol­i­tics by encour­ag­ing and some­times incent­ing polit­i­cal behavior—often acci­den­tally. For a very sim­ple exam­ple, let’s con­sider exec­u­tive com­pen­sa­tion. As CEO, senior employ­ees will come to you from time to time and ask for an increase in com­pen­sa­tion. They may sug­gest that you are pay­ing them far less than their cur­rent mar­ket value. They may even have a com­pet­i­tive offer in hand. Faced with this con­fronta­tion, if the request is rea­son­able, you might inves­ti­gate the sit­u­a­tion. You might even give the employee a raise. This may sound inno­cent, but you have just cre­ated a strong incen­tive for polit­i­cal behavior.

Specif­i­cally, you will be reward­ing behav­ior that has noth­ing to do with advanc­ing your busi­ness. The employee will earn a raise by ask­ing for one rather than you auto­mat­i­cally reward­ing them for out­stand­ing per­for­mance. Why is this bad? Let me count the ways:

  1. The other ambi­tious mem­bers of your staff will imme­di­ately agi­tate for raises as well. Note that nei­ther this cam­paign nor the prior one need be cor­re­lated with actual per­for­mance. You will now spend time deal­ing with the polit­i­cal issues rather than actual per­for­mance issues. Impor­tantly, if you have a com­pe­tent board, you will not be able to give them all out-of-cycle raises, so your com­pany exec­u­tive raises will occur on a first-come, first-serve basis.
  2. The less aggres­sive (but per­haps more com­pe­tent) mem­bers of your team will be denied off-cycle raises sim­ply by being apolitical.
  3. The object les­son for your staff and the com­pany will be the squeaky wheel gets the grease and the polit­i­cal employee gets the raise. Get ready for a whole lot of squeaky wheels.

Now let’s move on to a more com­pli­cated exam­ple. Your CFO comes to you and says that he wants to con­tinue devel­op­ing as a man­ager. He says that he would like to even­tu­ally become a COO and would like to know what skills he must demon­strate in order to earn that posi­tion in your com­pany. Being a pos­i­tive leader, you would like to encour­age him to pur­sue his dream. You tell him that you think that he’d be a fine COO some day and that he should work to develop a few more skills. In addi­tion, you tell him that he’ll need to be a strong enough leader, such that other exec­u­tives in the com­pany will want to work for him. A week later, one of your other exec­u­tives comes to you in a panic. She says that the CFO just asked her if she’d work for him. She says that he said that you are groom­ing him to be the COO and that’s his final step. Did that just hap­pen? Wel­come to the big time.

How to min­i­mize politics

Pro­fes­sion­als vs. Amateurs

Min­i­miz­ing pol­i­tics often feels totally unnat­ural. It’s counter to excel­lent man­age­ment prac­tices such as being open minded and encour­ag­ing employee development.

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